Grant Mussman specializes in engagement – whether he’s interacting with small business owners at his State Farm office in central Omaha or helping new members immerse in all that the Chamber has to offer.
“It doesn’t matter if we’re talking about our connection to our civic community, our employer or an association like the Chamber – engagement is a valuable concept,” he says.
In collaboration with Chamber staff and others, Grant was on the front lines when it came to developing and launching the Chamber’s Engagement Council more than two years ago. He served as Chair through July of 2017.
“Our Chamber is thriving with more than 100 events, programs and ways that it supports the business community. Our goal is to make it simple for the new member to derive value from that membership, thrive as a business and ultimately become a longstanding member of the Omaha business community,” Grant says.
“A close-knit group of volunteers who love Omaha and want to help,” those on the Engagement Council meet with Chamber members during their first two years of membership, listen to their goals and educate them about the diverse offerings of the Chamber.
“If engagement with the Chamber were quantifiable, say on a scale from 1-100, our goal is to move each member up a notch or two. If you do that, year over year, client by client, member by member, you drive growth and value at the individual and collective level,” Grant says.
Engagement Council volunteers receive insights about Chamber programs and events for their own benefit and to share with members, supporting and thanking them for belonging at ribbon cuttings or just out and about in the community.
“The Engagement Council works because of people like Grant; volunteers who are passionate about building relationships and helping others succeed. We can’t thank him enough for his hard work and the impact he’s had on helping us bring our Engagement Council vision to life,” says Melinda Sorenson, Manager, Volunteer & Member Engagement.
Are you interested in following Grant’s lead and volunteering with the Engagement Council? We’d love for you to take a minute and fill out our survey to start the conversation.