“We work with our clients as a quality partner – not as a vendor but as a consultant who helps them in all areas of their business.”
– Tim Olson, CEBS, CMFC, Managing Partner, The Olson Group
As it enters its 13th year of business, The Olson Group is proving – it is better to be good than lucky. Founded by Tim Olson, CEBS, CMFC, in 2003, the employee benefits company – and February Small Business of the Month – specializes in offering retirement and health and welfare plans for employers. The Olson Group currently works with more than 200 employers participating in 500 employee benefit plans, covering more than 20,000 employees throughout Nebraska, Iowa, Missouri and Kansas. The strategy, moving forward, is more growth.
“We are excited to concentrate our focus on the Omaha and Lincoln markets. We look forward to working with great employers in the area to help them offer competitive benefits to attract and retain their employees in a challenging employment environment,” says Olson, who serves as managing partner and leverages 35 years of experience in the employee benefits industry.
Winning Insights from Our February Winner:
Customer Service
“Our focus has always been about our clients. We offer the personal touch where our staff makes time for each client (or employee of our client) on any question they may have. Even our phone system is personal. You talk to a person instead of a computer.”
Employee Engagement
“It is our company culture. We meet every week to talk about our clients and how we can meet their needs. We have recently added value and culture initiatives to our performance reviews and bonus structure to show just how important it is to us.”
Best Practice Tip
“Genuinely care about your employees and clients. Take the time to know their interests, goals and family.”
The Olson Group is actively involved in the Chamber and the community, sponsoring around 20 local charities each year. It is currently developing a relationship with Abide Network, a nonprofit with a mission to transform the inner city, one neighborhood at a time.
“We also encourage our employees to get involved and donate time to charities of their choice,” Olson says.
Want to learn more about The Olson Group? Check out the company’s website or watch this short video.
United Republic Bank is the sponsor of the Small Business of the Month award. View more information or nominate a small business online.